Please note, additional information may be required depending on your circumstances.

If self-employed, provide 6-months of your most recent business and personal bank statements.

If unemployed, copy of unemployment eligibility or explanation of benefits.

Last three bank statements for each of your bank accounts.

Signed and dated Borrower Consent to the Use of Tax Return Information form.

Last two years W2 forms and signed Tax Returns.

Financial Worksheet completed and signed.

If the hardship is due to a reduction in income, provide documentation of the decrease. If the hardship is due to an increase in expenses, provide documentation of the expenses.

Signed and dated hardship Letter for each borrower, explaining the decrease in income or increase in expenses that has caused you to fall behind.

Office hours are Monday through Friday, 7:00 A.M. Please be prepared to discuss in detail your situation including hardship, monthly income, expenses, and the items listed below with an agent who will assist you in finding the best available option. The borrower is required to sign loan documents as a part of this program.Ĭall (800) 236-0125 or email us at to request a Loss Mitigation Application. The loan is considered a secondary lien that is due when the mortgage is paid off. Note: This option is only available on loans insure by HUD, USDA and VAĪ borrower may qualify for a loan in the amount that will bring the account current.

Lower negative impact to your credit score than a foreclosure.

May reduce your monthly mortgage payments to a more affordable amount.

Terms that may change as part of a modification include payment amount, loan term, interest rate and principal balance.

Provides a fresh start while resuming regular contractual paymentsĪn agreement that restructures portions of the original terms of the mortgage to bring the account current.

The balloon amount is due at maturity or when the loan is paid off.

No late fees are assessed during this timeĪn agreement that brings the loan current by moving the past due payments to the end of the loan as a non-interest-bearing-balloon payment.

Less negative impact on credit than foreclosure.

Provides time to improve your financial situation and get back on your feet through temporary suspension or reduction in payment.Catch up on the past due amount over a specified period of timeĪn agreement that allows a borrower to make lower payments or no payments for a specified period of time.Repayment PlanĪn agreement that allows a borrower to catch up on payments over time by paying the contractual payment and a portion of the past due amount over a specified period. If you are facing financial difficulties, whether they are short or long term, contact our Home Retention Team at (866) 609-6552 so we can assess your individual needs and discuss available options that will help you stay in your home and avoid foreclosure. Payoff and settlement proceeds are accepted by wire transfer using the wiring instructions below.Īccount Name: Primary Residential Mortgage, Inc. To ensure quick and accurate processing of your payment, please include your PRMI account number and property address. Payments should be made to Primary Residential Mortgage, Inc. Personal checks, cashier’s checks and money orders may be mailed to the address below. Credit cards and debit cards are not accepted.Ĭall (800) 748-4424 Monday through Friday from 7:00 A.M. Payments will be withdrawn from your bank account. Please have your checking account number and routing number available.

Our knowledgeable and friendly representatives are available to assist you with scheduling a one-time payment over the phone. Credit cards and debit cards are not accepted. This is a fast and convenient method to schedule a payment at any time day or night. Log in to your PRMI account to make a payment from your bank account. Both checking and savings accounts are eligible for setup. We offer a convenient and safe automatic payment program where the funds are automatically drafted from your account each month on the date that you select. We offer several convenient payment options, including online, phone, mail, and automatic reoccurring payments (ACH).

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